How we handle your information

We collect and use information only as needed to respond to inquiries, provide support, improve our website, and communicate about our services. We do not sell personal information.

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Collection

Information we collect

We may collect information you provide directly through contact forms, email, or phone conversations, including your name, company name, phone number, email address, and message details. We may also collect limited technical data such as browser type, device information, IP address, and website usage data through standard analytics and security tools.

Contact details you submit

Business inquiry information

Basic website usage data

Use

How we use information

We use collected information to respond to requests, provide services, communicate with you, maintain website security, improve website performance, and support our business operations. We may also use information to comply with legal obligations and protect our rights.

Respond to inquiries

Deliver support and services

Improve security and performance

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Office workspace with business professional using a laptop
Sharing

When information may be shared

We may share information with trusted service providers that help us operate our website or deliver services, when required by law, or when necessary to protect our business, users, or legal rights. Any sharing is limited to legitimate business purposes.

Service providers

Legal compliance

Protection of rights and security

Cookies, retention, and your choices

Our website may use cookies or similar technologies to support site functionality, understand website traffic, and improve user experience. You can manage cookie preferences through your browser settings. We retain personal information only for as long as needed for the purposes described in this policy, including legal, operational, and security needs. Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information. To make a privacy-related request, contact us at info@dtsupportgroup.com or call (215) 804-9103.

If you have questions about this Privacy Policy or how DT Support Group, LLC handles information, please contact us and we will be happy to assist you.

Contact Us

Online inquiries only